Terms and Conditions

I. Right to Cancellation

When ordering as a consumer, you are entitled to a right of withdrawal.

Right of Cancellation

You have the right to withdraw from this contract within fourteen days. The cancellation period is fourteen days from the day when you ordered our products.
In order to exercise your right to cancellation, you must inform us clearly, via a written statement (professional story s.r.o., nám. T. G. Masaryka 2433,
760 01 Zlín, The Czech Republic Tel.: ( 420) 608 140 740, E-Mail: studio@plody.work), citing your decision to withdraw from this contract.

II. Consequences of Cancellation

If you withdraw from this contract, all payments which we have received from you, but not including delivery charges (plus the additional costs arising from your choice of a different delivery method other than our standard delivery) will be repaid to you promptly, at the latest within fourteen days from the date on which the notification of your cancellation of this contract was received by us. For this repayment, we will use the same payment method you used in the original transaction and you will be charged for these repayment fees. We may refuse reimbursement until we have received the goods back from you, or until you have provided proof that you have returned the goods, whichever occurs earlier.

You must return or hand over the goods to us without delay, and in any case, no later than fourteen days from the day on which you informed us of the cancellation of this contract. The deadline is still met if you send the goods before the expiry of the fourteen-day period. You shall bear the direct costs of returning the goods; in the case of goods which, due to their nature, cannot be returned via normal post, the costs shall be estimated at a maximum of approximately € 500. You must only pay for any loss in value of the goods if this loss in value is due to any inappropriate handling of the goods on your part while verifying their nature, characteristics, and/or proper functioning of the goods.

Special Instructions

Unless otherwise specified, the right of withdrawal/cancellation does not exist in the case of contracts for custom-made goods manufactured according to customer specifications, or goods which are clearly tailored to a customer’s personal requirements, or which are not suitable for return due to their nature.

Standard Cancellation Form

– To professional story s.r.o., nám. T. G. Masaryka 2433,
760 01 Zlín, The Czech Republic Tel.: ( 420) 608 140 740, E-Mail: studio@plody.work), (e.g. a letter sent via post, fax or e-mail:

– I/we (*) hereby revoke the contract concluded by me/us () for the purchase of the following goods (*) / the provision of the following service (\)

– Ordered on (*)/ received on (*):
– Consumer(s)’ name:
– Consumer(s)’ address:
– Consumer(s)’ signature (only when notified on paper)
– Date

(*) Delete where not applicable.

III. Conclusion of the Contract

Before placing the order, all details can be viewed again in the order summary or overview. Changes can either be made directly on the order page, in the input fields, or orders can be changed by clicking back to the previous page, via the function/s of the specific Internet browser used.

Immediately after sending the order, the company sends a confirmation of the order receipt via personal e-mail. This e-mail represents the acceptance of the contract by the customer, thereby concluding the contract.

IV. Retrieval and Storage of the Contractual Content

The customer can save or print the data pertaining to his/her order (contractual content) after submitting his/her declaration to the online shop. To do so, the customer clicks on “Print order confirmation now!” on completion of the order. In addition, the order can be traced in the login area of the registered customer under “Orders”. In addition, the customer can save and print this information and the terms and conditions (T&C’S) by clicking on “Print” or on the printer icon. We do not additionally store the contractual text.

V. Warranty

You are entitled to a statutory right of liability for defects, in accordance with the statutory conditions, pertaining to any goods purchased by you.

VI. Contractual Language

The language format of the contract is English.

VII. Accepted Means of Payment

We accept only payment via bank transfer to the official company account.

VIII. Conciliation Procedure

The European Commission maintains an online platform for out-of-court settlement of disputes between consumers and companies (ODR platform). The platform can be accessed at http://ec.europa.eu/consumers/odr. We are neither willing nor obliged, to participate in dispute resolution procedures before any consumer arbitration board.

General terms and conditions

§ 1. General Provisions

Studio PLODY WORK offers goods for purchase to customers (consumers and entrepreneurs/companies), via the Internet.

(2) The following provisions apply to contracts between PLODY WORK and customers unless otherwise agreed. The version which was current at the time of the contractual conclusion shall be decisive. Any conflicting purchasing conditions of commercial customers require the express recognition of PLODY WORK for these to be applicable.

(3) A consumer is any natural person who enters into a legal transaction for purposes that cannot be attributed primarily to his/her commercial or independent professional activity. An entrepreneur or company is a natural or legal person or partnership, possessing a legal capacity when concluding a legal transaction, and thereby exercises its legal capacity in its commercial or independent professional activities.

§ 2. Prices, Payment and Shipping Costs

(1) The prices quoted for the various offers are, without exception, final prices – but they do not include all pricing components including any applicable special taxes in some different countries.

(2) Unless otherwise agreed in individual cases, the prices shall exclude packaging, freight, postage and – if the customer is an entrepreneur/company – insurance. For this reason, additional shipping and courier costs are incurred when the items are delivered; for subscriptions, shipping costs are incurred for each delivery.

(3) The customer gives an assurance that he/she has provided the complete and correct and delivery address. Should there be any additional shipping costs, due to incorrect address details – such as additional shipping costs, incurred on top – the customer is obliged to repay these if he/she failed to cite the correct address.

§ 4. Retention of Ownership Title

(1) Until full payment has been made, the goods remain our property.

(2) If the customer is an entrepreneur or company, he/she may process and sell the goods delivered under retention of title, within the framework of his/her professional operations, or consume them to provide a delivery and service. In the event of sale or consumption in order to provide a delivery and/or service with the goods delivered under retention of title, the contracting parties agree that the customer transfers his/her claims to the company PLODY WORK in advance, i.e. claims which arise from the resale or the provision of the delivery and service to the final customer/s, who or which accepts such a transfer/assignment.

§ 5. Terms of Delivery and Shipping

(1) Unless otherwise agreed in individual cases, the delivery of the articles shall take place, in principle, against advance payment, by means of dispatch route/transport courier.

(2) Upon the purchase of goods, the risk of accidental loss and/or accidental deterioration of the sold goods passes to the appropriate courier, upon handing goods over to them themselves, or to a person entitled to receive such goods. For consumers, the risk of accidental loss and/or accidental deterioration of the sold goods passes to them, when the goods are handed over to the consumer. If the customer is in default of acceptance, the risk shall be carried over to the customer and be deemed as the same risk as if handover had taken place.

(3) In the event of non-compliance with delivery deadlines due to temporary obstacles which prevent the performance of the required service/s, due to force majeure (e.g. war, domestic unrest, natural disasters) or similar events (e.g. strike or lock-out), the deadlines shall be extended by a period corresponding to the obstacle/s to the performance of service/s.

§ 6. Transport Damage

(1) The following paragraphs 2 to 4 shall apply only if the customer is a merchant, and the conclusion of the sales contract on behalf of customers is a part of his/her business and commercial operations.

(2) Deliveries must be checked in the presence of the supplier. In case of outwardly recognisable transport damage, the customer is obliged to record them on the shipping documents and to have them acknowledged by the deliverer; the packaging must be kept.

(3) If the (partial) loss or damage was not outwardly apparent at the time of acceptance, the customer is asked to notify PLODY WORK immediately, but at the latest within 14 days after notice of the loss and/or damage.

(4) The customer will support PLODY WORK to the best possible extent, insofar as PLODY WORK asserts claims against the relevant transport company, or validities them via a cargo insurance policy.

§ 7. Warranty

(1) The customer is entitled to the statutory warranty rights pertaining to PLODY WORK, for any initial material defects. The customer initially has a right to fulfilment of a supplementary or rectification of performance requirements, but the customer reserves the right to reduce his/her order, or withdraw from the contract at his/her discretion; any subsequent claims for damages remain unaffected by the above provision.

(2) Within the context of subsequent or rectification performance, consumers have the choice whether the supplementary performance should take place via repair (repair of the purchased item), or via a replacement delivery of the said item. For businesses, PLODY WORK, at its own discretion, decides whether the warranty for defects in the purchased item is rectified via repair or replacement delivery. If the customer claims any supplementary performance of services/goods, he/she is obliged, at the request of PLODY WORK, to make the purchased item/s available for verification, to undergo a corresponding examination.

(3) In the case of a merchant or business customers, obvious defects must be reported by within a period of 10 days from receipt of the goods in writing; failing this, the assertion of the warranty claim is forfeited. The timely dispatch of the notification of the defect is sufficient to meet the deadline.

§ 8. Liability

(1) PLODY WORK shall be liable for damages resulting from injury to life, limb or health resulting from any intentional or negligent breach of duty by PLODY WORK its legal representatives or its vicarious agents. In addition, PLODY WORK is liable for guarantees, as well as for damages that are covered by liability in accordance with mandatory statutory regulations, such as the Product Liability Act. Apart from this, PLODY WORK shall be liable for any other damages caused by intentional or grossly negligent breach of duty, as well as malicious intent by PLODY WORK, its legal representatives or vicarious agents.

(2) PLODY WORK shall be liable for damages caused by ordinary negligence, and not covered by paragraph 1, sentences 1 and 2, insofar as such negligence concerns the violation of contractual obligations, the observance of which enables the execution of the contract and the fulfilment of which the buyer may, therefore, rely upon (cardinal duties); however, liability towards companies is limited to foreseeable, contractually typical, indirect standard damages, in particular, so that direct damages (e.g. lost profits) as well as consequential damages, are excluded.